AT&T Rage

In my ongoing struggle to get my AT&T DSL working again, I talked to some supervisor in the customer service department. Her name was Joy, but she brought me none. When I said: "Nobody there seems to have any accountability" she said "Yes, sir. That is correct". So at least she was honest. This was after the first person put me on hold for an hour to contact a department, which turned out to be closed for the evening. Joy also said "I’ll do my best to call that department in the morning, but I can’t give a guarantee". Joy thought she might not have the mental capacity to operate a telephone, and it turns out that she was right.

So to conclude, AT&T blows chunks.